Returns & Exchanges
At RĂșngne, we want to ensure you have the best gear for your next climb; if you are not satisfied with your purchase, you can return your items within 30 days of delivery. All returned products must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Start Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and hangtags remain intact.
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the quality of your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing