Frequently Asked Questions
Everything you need to know about your RĂșngne gear and orders.
What is the typical shipping time for RĂșngne orders?
We process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and local customs processing.
How do I care for my RĂșngne performance apparel?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage the moisture-wicking properties.
What is your return policy for sports equipment and gear?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. For hygiene reasons, certain items like chalk or base layers must be unopened to qualify for a return.
Do you offer international shipping?
Yes, RĂșngne ships worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email confirmation with a tracking link. You can use this link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Klarna in supported regions.